QX SWAP / SERVICE INFORMATION

FAQ

QXHub provides a technical interface. ChangeNOW creates and processes exchange orders under its current terms and policies.

Answers about quotes, networks, refunds, verification and support.

Confirmed provider information

• Quotes and limits can change until a provider exchange is created and funded under its displayed conditions.
• ChangeNOW states that deposits below USD 10 equivalent may not be processed; the live provider minimum must always be checked.
• Provider compliance may request verification for a flagged exchange.

Service principles

• QXHub does not take custody of customer assets or operate customer balances.
• ChangeNOW supplies provider quotes, receiving addresses, transaction processing and any required compliance workflow under its terms.
• Availability, limits, fees, verification and refund outcomes depend on the provider, route, network and applicable law.
• Users must never provide a seed phrase, private key, wallet password or recovery phrase to QXHub or support.

Official provider sources

• ChangeNOW Terms of Use
• ChangeNOW AML/KYC Policy

Important

Read the linked ChangeNOW provider documents before creating or funding an exchange. Crypto assets are volatile, network mistakes can cause permanent loss, and provider verification may be required.